In terms of the POPI Act that comes into effect in South Africa on 1 July 2021, please note our policy on the protection of your personal information.
The information we collect
We collect and process your personal information mainly to process your orders and to contact you for the purposes of understanding your requirements, and delivering services accordingly. For this purpose we will collect contact details including your name, physical address, telephone number and e-mail address.
We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us.
How we use your information
We will use your personal information only for the purposes for which it was collected and agreed with you.
Disclosure of information
We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. This involves only courier services for the purpose of the courier service being able to deliver your order to you.
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorised access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.
Our security policies and procedures cover:
- Computer and network security;
- Access to personal information.
We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
Your Rights: Access to information
You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.